Frequently Asked Questions (FAQs)
Get quick answers to your questions about our services and policies. For more assistance, contact our support team.
How does the approval process handle node transitions?
Each node can be configured with a transition target, including the next node, the respondent, or ending the process. The transition logic should match the business scenario.
What are the common reasons for not receiving approval emails?
Common reasons include not setting an email subject, an incorrect approver email address, the workflow not being enabled, or the submission not meeting the required conditions.
How does the approval process handle multiple languages?
Supports switching between Chinese and English. Email content, buttons, and prompts all need to be adapted for multiple languages to ensure an internationalized experience.
What are the acceptance criteria for the approval process?
It must meet standards such as configurable workflows, accurate approval routing, timely email notifications, mobile compatibility, comprehensive exception handling, and a user-friendly interface.
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